Shipping policy

MCR Labs Skincare


At MCR Labs Skincare, we aim to process and deliver your order as efficiently and securely as possible. Please review the information below for details on our shipping services.


 

Order Processing

 


All orders are processed within 1–3 working days (excluding weekends and UK public holidays). Once your order has been dispatched, you will receive a confirmation email, including tracking details where available.


Processing times may be extended during busy periods, promotions, or product launches.


 

UK Shipping

 


We ship across the United Kingdom.

 

  • Standard UK Delivery:

    Estimated delivery within 2–5 working days after dispatch.

  • Tracked / Express Delivery (if available at checkout):

    Estimated delivery within 1–2 working days after dispatch.

 


Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.


 

International Shipping

 


We offer international shipping to selected countries.

 

  • International delivery times vary depending on destination and local postal services.

  • Estimated delivery is typically 5–14 working days after dispatch but may take longer due to customs processing.

  • Shipping rates for international orders are calculated at checkout based on destination and parcel weight.

 


 

Customs, Duties & Taxes

 


International orders may be subject to customs duties, import taxes, or fees, which are determined by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.


MCR Labs Skincare is not responsible for delays caused by customs clearance processes.


 

Order Tracking

 


Tracking information will be provided where available once your order has been dispatched. Please note that tracking updates may be limited once the parcel reaches the destination country.


 

Incorrect Shipping Information

 


Please ensure all shipping details are entered correctly at checkout. MCR Labs Skincare cannot be held responsible for delayed, lost, or returned parcels due to incorrect or incomplete address information provided by the customer.


 

Lost or Delayed Orders

 


If your order has not arrived within the expected timeframe, please contact us at [insert support email] with your order number, and we will assist you as quickly as possible.


 

Contact Us

 


For shipping-related enquiries, please contact:

info@mcrmedical.co.uk